Thank you for using Fenfyre, Inc.’s (“Fenfyre”) platform. We value and respect your privacy, and this privacy policy (the “Privacy Policy”) is designed to assist you in understanding how we collect, use, and protect any information you may provide to us by your use of https://www.fenfyre.com, our mobile application(s), databases, or community resources, and any other platform or third-party service (together, the “Site and Services”, or more simply, the “Service”) through which we interact.
YOUR USE OF THE SERVICE, AND CONTINUED USE OF THE SERVICE FOLLOWING ANY CHANGES TO THE PRIVACY POLICY, SIGNIFIES YOUR CONSENT TO BE LEGALLY BOUND BY BOTH THE TERMS AND CONDITIONS OF THE PRIVACY POLICY AND THOSE SET FORTH IN OUR TERMS OF USE. IF YOU DO NOT AGREE TO THE TERMS OF THE PRIVACY POLICY, PLEASE DO NOT USE THE SERVICE OR PROVIDE ANY INFORMATION TO US.
To properly serve you, Fenfyre may collect certain indirect and/or aggregate information as a result of the use of, and interaction with, the Service (“Usage Information”). In addition, to use the Service to submit and upload data to our servers, equipment, and networks (“Member Data”) you will need to create an account. To set up an account, you will need to provide several types of personally identifiable information (“Personal Information”).
Personal Information refers to information that tells us specifically who you are, such as your name, phone number, email, postal address, and possibly information relating to certain support or customer service issues. We also ask for your credit or debit card information (“Card Information”) if you sign up for a member account. This information will be required to properly service you and your business with our Site and Services.
We may share Card Information with trusted third parties in order to bill you for our service. The information of third-party vendors will be disclosed at the time of use, in accordance with GDPR Art. 13. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and payments or to validate your credit card information on file. Card Information is encrypted during transmission and whenever stored within our systems or with our vendors. In addition to utilizing encryption that meets the US Government’s FIPS 140-2 Certification, we take care to store only the amount of information required to bill you for services. Our credit card processing vendors use security measures to protect your information both during the transaction and after it’s complete. Credit card processing vendors are certified as compliant with multiple industry-standard compliance frameworks including the Payment Card Industry (PCI) Service Provider Level 1, the SSAE-16 audit standard.
To enhance your experience and provide a more personalized service, we offer the option to connect your account to certain third-party services, including, but not limited to, your email account, your Meta and Meta Ads accounts, your Google Analytics and Google Ads accounts, your YouTube account, your Steam account, your Blue Sky account, and your Twitter account. This access is strictly optional and requires your explicit opt-in consent. If you choose to connect any Third-Party Accounts, your information will be used for the sole purpose of improving the delivery of our services to you. Fenfire will not publish, modify, create, send, edit, or in any other way control the information that is made public by your accounts. You may revoke our access at any time.
We may supplement information you provide to us with information from other sources, such as information to validate or update your address, payment card or other demographic and lifestyle information. We use this information to help us maintain the accuracy of the information we collect, to enable us to fulfill our products and services, to target our communications so that we can inform you of products, services and offers that may be of interest, and for internal business analysis or other business purposes consistent with our mission.
Tracking technologies may record information such as Internet domain and host names; protocol (IP) addresses; browser software and operating system types; clickstream patterns; the MAC address or other technical information from your mobile device; general location information through GPS, WiFi, Bluetooth, or similar technologies; and dates and times that our Site and Services are accessed. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers, the computers that ‘serve up’ webpages, automatically identify your computer by its IP address. Your IP address is also used to collect general location data to provide region-specific content or comply with applicable laws. This data is limited to the city or state level and does not include precise GPS coordinates or real-time tracking.
Fenfyre uses Personal Information to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use Personal Information for other purposes with your consent.
You should be aware that if you voluntarily disclose Personal Information (e.g., name, email address, personal photographs) on any publicly displayed area of the Site and Services, such information may be collected and used by others and may result in unsolicited messages from other parties. We have no control over this use of your Personal Information and, as such, cannot be responsible.
Prior to sharing your Personal Information with others, agreements are made between Fenfyre and such outside parties to whom we are transferring data to provide for the allowable use and security of the transferred information in accordance with this Privacy Policy and applicable law. If Fenfyre becomes aware that any such outside party is improperly using or disclosing Personal Information, it will notify that outside party and request that it take reasonable steps to cease such use or disclosure. Fenfyre will not enter into any contracts that result in a material lessening of the of the restrictions on the use or disclosure of your Personal Information.
We do not sell your Personal Information to third parties and have no intention of doing so in the future.
We may disclose the information we collect from and about you, including your Personal Information and Member Data:
We may sell or buy other businesses or entities. In such event, we may transfer or assign the information we have collected as part of such merger, acquisition, sale, or other change of control. In such transactions, your Personal Information may be included in the transferred business assets and our successor may assume access, storage and control of your member data until you terminate your account. Also, in the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your Personal Information is treated, transferred, or used and your Personal Information may be included in the transferred assets.
In compliance with applicable laws, it is our policy to require only the Personal Information necessary to enable use to complete the specific transaction that you request; we do not condition your participation in any specific activity on our Service, including any transaction, on the disclosure of more Personal Information than is reasonably necessary to complete such that specific activity and/or transaction.
To help you review, edit, and control how we use much of the information we collect about you, you can visit your “My Account” webpage. On the “My Account” webpage, you can update certain Personal Information and unsubscribe from receiving specific types of email messages. You cannot, however, unsubscribe from receiving certain emails, such as account status and billing related emails, unless you close your account and fulfill any existing contractual obligations.
You can ask us how your information is being used; ask us to update or correct your information; or opt-out of our collection and use of certain information by sending an email to support@fenfyre.com. specifying the nature and scope of your request. If you choose to opt-out of the collection and use of certain of your information, you understand that some services may no longer be available to you, potentially requiring the cancelation of your Membership. Please state in your correspondence the details of your request. We may require proof of your identity before we provide you with the requested information. We allow you to challenge the data that we hold about you and, where appropriate, you may have certain data rectified, amended, or completed. Approved requests will be processed within ten (10) business days of the date on which we receive the request.
You have the right to request the deletion of your Personal Information at any time by contacting us at support@fenfyre.com. We will process your request within (10) business days unless a longer retention period is required by law.
Our Website may contain links to other websites (such as those of our service partners or advertisers), which may have privacy policies that differ from our own. We are not responsible for the collection, use or disclosure of information collected through third-party websites and expressly disclaim any liability related to such collection, use or disclosure. We are also not responsible for any information or content contained on such websites. Links to other websites are provided solely as a convenience. Your browsing, use and interaction on any other websites, including websites which have a link to the Website, are subject to that website’s own rules and policies. Accordingly, we recommend that you review the privacy policy posted on any website that you may access through, or which links to the Website
This privacy policy describes how we may share your information for marketing purposes. It applies to all Fenfyre customers, including California residents:
Fenfyre may automatically collect non-personally identifiable information and data through the use of cookies. Cookies are small text files a website uses to recognize repeat users, facilitate the user’s ongoing access to the website and facilitate the use of the website. Cookies also allow a website to track usage behavior and compile site usage information that will allow for the improvement of content and target advertising. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set your browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please be aware that some features of our Site and Services may not function or may be slower if you refuse cookies. You may also get cookies from our advertisers or other third parties with links on the Site as described below. We do not directly control these cookies. The use of advertising cookies sent by third party ad servers is standard in the Internet industry.
We may use the services of third parties to collect and use anonymous information about your visits to and interactions with our website through the use of technologies such as cookies to personalize advertisements for goods and services. To learn more, or to opt-out of receiving online display advertisements tailored to your interests by our third party partners, visit the Digital Advertising Alliance Consumer Choice Page at http://www.aboutads.info/choices/.
Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, Fenfyre and the Site and Services do not recognize DNT. However, you can opt out of tracking by adjusting your cookie settings in your browser.
The Personal Information you provide and we collect is stored within databases that we control directly or through our Administrative Service Providers. As we deem appropriate and as required by the applicable law, we use security measures appropriate for the sensitivity of the Personal Information and consistent with industry standards, including physical, organizational and technological protections, such as firewalls, to protect your Personal Information. We also use industry standard encryption technology to protect credit card and password information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. In the event that a data breach may compromise your Personal Information, we will notify you in the most expedient time possible and without unreasonable delay.
Personal Information may only be accessed by persons within our organization, our third-party service providers who require such access to provide you with the services indicated above, or any other party that you have provided us with authorization to share such information with.
You can access and update your login information on your “My Account” webpage, or via the “Change Username” or “Change Password” links on the login page.
We retain Personal Information that we collect only as long as reasonably necessary to fulfill the purposes for which it was collected or to otherwise meet any legal requirements.
Your information may be transferred to, and maintained on, computers located outside of your state, province/territory, or country where the privacy laws may not be as protective as those where you live. If you are located outside the United States and choose to provide information to us, please be aware that we transfer Personal Information to the United States and process and store it there. As a result, this information may be subject to access requests from governments, courts, law enforcement officials and national security authorities in the United States according to its laws. Subject to the applicable laws, we will use reasonable efforts to ensure that appropriate protections are in place to maintain protections on the Personal Information.
By using the Service, you agree and acknowledge that the Website is hosted in the United States. If you are attempting to access the Service from a physical location within the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Service, which is governed by U.S. law, this Privacy Policy, our Terms of Use, and, with respect to member accounts and Member Data, our Terms of Service, you are transferring your Personal Information to the United States and you consent to (i)such transfer, (ii) the application of the laws of the United States and/or the State of Colorado with respect to any dispute arising from or related to the Privacy Policy and/or your use of the Service, other than such rules, regulations, case law, and/or international treaties that would result in the application of the laws of a jurisdiction other than the United States or the State of Colorado, and (iii) the exclusive jurisdiction of the courts of the State of Colorado sitting in Denver, and the federal courts sitting in Denver, Colorado.
The Service is not directed to, and we do not knowingly collect Personal Information from, children under the age of 13. We recommend that parents actively participate in their children’s use of the Internet. If you are under 13 years of age, please do not use or access the Service at any time or in any manner. If you believe that you may have information regarding a person under 13 that you believe to have registered an account with or provided Personal Information via the Website, please contact us at support@fenfyre.com.
Fenfyre may update this Privacy Policy from time-to-time in our sole discretion. It is your responsibility to review the Privacy Policy for any changes each time that you use the Site and Services and you are bound by such changes. To help you stay current of any changes, we note the date the Privacy Policy was last updated above. Your use of the Service following the posting of any revised Privacy Policy shall be deemed acceptance of the revised policy, so we strongly recommend that you check back the Privacy Policy periodically. If, and only if, we make revisions to the Privacy Policy that result in a material lessening of the restrictions on our use or disclosure of your Personal Information, we will make a commercially reasonable attempt to obtain your consent before implementing such revisions with respect to such Personal Information.
If any part of the Privacy Policy is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Privacy Policy shall continue in force and effect.
For any questions or concerns regarding this Privacy Policy, please contact us:
Fenfyre, Inc.
90 S Cascade Ave Ste 400
Colorado Springs, CO 80903
Email: support@fenfyre.com
